Terms and Conditions for Zostory

Effective Date: May 5, 2025

Welcome to Zostory! These Terms and Conditions (“Terms”) govern your access to and use of our website
(zostory.com), services, and products.
By using our website or placing an order, you agree to be bound by these Terms.
If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing Zostory, you confirm that you have read, understood, and agree to these Terms,
our Privacy Policy, and related policies. We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.

2. User Account

  • Accurate Information: You must provide correct and complete information.
  • Security: You are responsible for keeping your account and password secure.
  • Responsibility: All activities under your account are your responsibility.

3. Product Information

We aim to provide accurate product details, but we do not guarantee that all descriptions, pricing,
or images are error-free. We reserve the right to update or correct information at any time without notice.

4. Orders and Payment

  • Order Acceptance: We may cancel or refuse orders due to errors, stock issues, or suspected fraud.
  • Payment Methods: Secure payment options (cards, PayPal, etc.) are available at checkout.
  • Pricing: Prices are in USD and may change without notice.
  • Confirmation: Order confirmation email does not guarantee acceptance until processed.

5. Shipping and Delivery

  • Processing Time: 1–3 business days.
  • Shipping Fees: Calculated at checkout.
  • Delivery: Depends on location and carrier.
  • Delays: We are not responsible for delays outside our control.

6. Returns and Refunds

We offer returns according to our Refund Policy:

  • Returns accepted within 30 days.
  • Items must be unused and in original packaging.
  • Return shipping is usually paid by the customer.
  • Refunds are issued after inspection.

7. Customer Responsibilities

You agree not to:

  • Break any laws or regulations
  • Infringe intellectual property rights
  • Commit fraud or misuse the website
  • Upload viruses or harmful code

8. Intellectual Property

All content on Zostory (logos, images, text, designs) belongs to Zostory and is protected by law.
Unauthorized use is strictly prohibited.

9. Privacy

Please review our Privacy Policy to understand how we handle your data.

10. Limitation of Liability

Zostory is not liable for any indirect or consequential damages.
Our total liability is limited to the amount you paid for the product.

11. Indemnification

You agree to protect and hold harmless Zostory from any claims or damages caused by your misuse of the website or violation of these Terms.

12. Termination

We may suspend or terminate your access at any time if you violate these Terms.

13. Governing Law

These Terms are governed by the laws of North Carolina, United States.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the changes.

15. Contact Us

  • Hotline: (828) 572-0638
  • Email: info@zostory.com
  • Address: 141 Ideal Dr SW, Lenoir, North Carolina
  • Website: zostory.com